Frequently Asked Questions About the Wave Plus

The WAVE Plus is a wireless Critical Incident Notification system. As soon as an alarm is triggered, a detailed message is transmitted over the two-way radios carried by the law enforcement officers who will be responding to the incident. There is no faster or more urgent way to contact law enforcement in an emergency. Alarms can also be sent by email, text message or telephone. Strobes and sirens can also be added to the system. The WAVE Plus can be integrated with other security systems for a comprehensive security solution. For example, it can play messages over your PA system, put your access control system into lockdown or pull up cameras on your CCTV system.

Yes, the WAVE Plus can be integrated with analog, digital and encrypted radio networks.

Alarms can be sent by email, text message, telephone or to other security systems.

The range of the wireless depends on the facility. The range can be extended using repeaters.

Yes, the WAVE Plus has an open architecture and can be integrated with most other types of security and building automation systems.

Yes, the system can transmit alarms over up to four different frequencies.

Yes, each alarm can be configured to be transmitted over one or more of the radio frequencies for which the system is configured.

The control panel and repeaters need to be plugged into standard electrical outlets. Otherwise, the system is wireless.

The system has a courtesy hold-off and will wait for the channel to be free before transmitting.

Yes, the system can be configured to repeat the message as many times as needed with a set delay between the repeats.

You can record messages directly on the control panel or upload WAV files to the system.

Yes, different messages can be transmitted over different output devices.

Yes, the system has a web interface which allows for remote viewing, configuration and diagnosis.

A wide variety of wireless sensors are available. Hard wired sensors can also be integrated with the system. Specialty sensors are available upon request.

Yes, the WAVE Plus conforms to ANSI/UL 60950-1 and CAN/CSA-C22.2 No. 60950-1.

Yes, each sensor can be scheduled so that different messages are transmitted depending on the time of day. For example, a door contact can be scheduled to just
notify the office that a door has been accessed during the day, but can be set to notify security that there has been unauthorized access at night.

Yes, each sensor can be scheduled to be active during a set time of day. For example, motion sensors can be scheduled so that they are only active after hours when all personnel have left for the day.

The WAVE Plus sends emails and text message through your existing mail server and can send as many emails as your server can handle. Please note that it is not a mass notification system. Rather, the WAVE Plus notifies first responders and other affected personnel of an emergency so that they can take appropriate action and determine if a mass notification system should be triggered.

We recommend that all batteries be changed every two years.

All of the wireless sensors that are used with the WAVE Plus system are fully supervised and notify the system when they have a low battery. If any buttons or other sensors have a low battery, a supervisory alarm will be triggered.

All of the wireless sensors that are used with the WAVE Plus system are fully supervised. If any buttons or other sensors are not within range of the system, the system will note that they are not checking in as expected and a supervisory alarm will be triggered.

Yes, There is a location module available for the WAVE Plus system which can provide area location with a facility or across a campus.

Yes, the WAVE Plus control panel and repeaters include back-up batteries that will last for around one day depending on usage.

The WAVE Plus system comes with a two-year renewable warranty.

Yes, the warranty can be extended at the end of the initial two-years, provided that our technician comes out to test the system at that time.

The WAVE Plus has the capacity to handle up to 10,000 unique messages.

Yes, the WAVE Plus can be integrated with more powerful radios.

No, the WAVE Plus is just available in black and silver at this time. Minimalist, but slick.